LAN TROUBLESHOOTING & DISASTER PLANNING
20 - 21st May 2009
Dorsett Regency Hotel, KL
Training Mode : Complete Hands-On Based
INTRODUCTION
The training program is designed to provide delegates with a sound knowledge of the wired & wireless networking troubleshooting. Delegates will learn how to install, maintain, and troubleshoot wired & wireless LAN and also Network Operating System (NOS) troubleshooting.
Module 1: Narrowing Down the Problem
[ ] Checking for the Simple Stuff
[ ] Is Hardware or Software Causing the Problem?
[ ] Is a Particular Workstation Causing the Problem, or is it the Server?
[ ] Which Segment(s) of the Network Are Affected?
[ ] Cabling Issues
Module 2: Troubleshooting Steps
[ ] Step 1: Identify the Exact Issue
[ ] Step 2: Re-create the Problem
[ ] Step 3: Isolate the Cause
[ ] Step 4: Formulate a Correction
[ ] Step 5: Implement the Correction
[ ] Step 6: Test the Solution
[ ] Step 7: Document the Problem & the Solution
[ ] Step 8: Give Feedback
Module 3: The Troubleshooter’s Resources
[ ] Log Files
[ ] Manufacturers’ Troubleshooting Resources
[ ] Hardware Troubleshooting Tools
[ ] Software Troubleshooting Tools
Module 4: Wireless Installation
[ ] Troubleshooting
[ ] Verifying The Setting & Configuration
[ ] Physical Setup
[ ] Access Point Setting
[ ] USB/PCMCIA/PCI Wireless Card
Module 5: Network Operating System (NOS)
[ ] Software Installation & Configuration (Windows XP/VISTA & Windows 2003 Server)
[ ] NOS Troubleshooting Utilities
Module 6: Protecting Your Network
[ ] Backing Up Your Data
[ ] Backup Software
[ ] Types of Backups
[ ] Local versus Network Backups